Our HonestPet Promise
At HonestPet, we go beyond finding loving homes. Every puppy arrives healthy, happy, and backed fully by our extensive health guarantee framework.
Your Puppy Comes Home Fully Prepared
We build proactive safety checkpoints into every placement process to eliminate guesswork so your transition is completely worry-free.
🩺 Thorough Vet Check
Every puppy undergoes a comprehensive veterinary examination before joining their new family. They arrive with all the necessary health paperwork, giving you absolute confidence from day one.
💉 Vaccinations & Deworming
All puppies are vaccinated according to their specific age requirements and systematically dewormed before going home. They arrive fully protected and prepared for an optimal start.
🛡️ 10-Year Health Guarantee
Every single companion is backed by our unmatched 10-year health guarantee, showcasing our true, long-term commitment to your puppy’s well-being and your complete peace of mind.
HonestPet’s Health Guarantee
7-Day Health Protection Promise
We stand behind our puppies and include complimentary pet insurance that must be activated by you to safeguard from unexpected illnesses. Once active, if a licensed veterinarian diagnoses your puppy with any minor or severe viral or bacterial illness during your initial visit within 4 days of arrival, HonestPet will reimburse up to $2,000 in out-of-pocket medical expenses.
10-Year Health Protection Guarantee
Your peace of mind matters as much as your puppy’s health. Our comprehensive 10-year guarantee covers unexpected hereditary and congenital conditions. With an active insurance policy in place, if your puppy is diagnosed with a covered condition at any point over those 10 years, we will reimburse up to 100% of your puppy’s adoption cost plus an additional $1,000 to offset out-of-pocket structural costs, including deductibles.
24/7 Premium Customer Support
Anytime, anywhere—that is our promise. Embrace pet parenthood with total confidence. Around the clock, our dedicated support team remains fully available to assist with any questions regarding your puppy’s health, care, or paperwork timelines.
Eligibility for Health Guarantee Benefits
To ensure your furry family member receives the full protection benefits of our health guarantees, compliance with these simple but foundational milestones is required:
Enroll in Pet Insurance
Activate the complimentary policy coverage immediately upon pick up to establish your protective umbrella baseline from day one.
Complete Initial Health Check
Schedule and complete your puppy’s initial veterinary evaluation with a licensed practitioner within 4 days of their formal arrival window.
Ongoing Care & Responsibility
Maintain timely booster sets, professional evaluations, and proper breed-specific preventative nutrition strategies as recommended.
Submit Claims for Reimbursement
If an unexpected medical diagnosis occurs, forward your itemized clinic receipts and diagnostic records to our team for systematic review.
*Insurance coverage parameters are provided at no initial cost to all residents except those residing in the state of New York, where owners secure independent custom policies. For New York residents, HonestPet will gladly credit up to $100 toward your first month’s premium to ensure uniform protection. Please connect with our coordination desk at info@honestpetofficial.com for exact steps.